FAQs

Frequently Asked Questions

Where do you ship from?

Sorvani works with carefully selected fulfillment partners that ship directly from our logistics network. This allows us to offer modern automotive accessories at better prices while maintaining quality standards.

How long does shipping take in the USA?

Delivery typically takes 1–4 weeks depending on the product and destination.

Here’s the breakdown:

• Processing time: 1–3 business days

• Shipping time: 7–28 days

We’re transparent about this because we’d rather set expectations correctly than disappoint you later.

Why does shipping take longer than Amazon?

We’re not Amazon — and that’s intentional.

Amazon optimizes for speed at the expense of choice and quality control. Sorvani focuses on curated automotive products, shipped directly from manufacturing partners to reduce unnecessary markups.

You get better value. We handle the rest.

Can I track my order?

Yes. Every order includes tracking.
Once your order ships, you’ll receive a tracking number by email so you can follow it all the way to your door.

Are Sorvani products compatible with my car?

Most Sorvani products are designed to be universally compatible with the majority of vehicles in the USA. Compatibility details are listed on each product page. Always check before ordering.

Do your products require installation?

No professional installation needed.
Our products are designed for simple, DIY setup. Instructions are included where applicable.

Are your products tested?

Yes. We only sell products that meet our functionality, reliability, and safety standards for daily vehicle use.

If it doesn’t work properly, it doesn’t belong at Sorvani.

What if my order is delayed?

International shipping can occasionally face delays due to customs, carrier congestion, or high demand. If your order exceeds the expected timeframe, contact us and we’ll help you track it down.

What if my product arrives damaged or doesn’t work?

If your item arrives damaged, defective, or non-functional, contact us within the timeframe listed in our Returns & Refunds Policy. We’ll resolve it — replacement or refund.

Can I return my order?

Yes. Returns are accepted according to our Return Policy. Items must be unused and in original condition. Please contact us before sending anything back.

Is Sorvani a legit brand or just another dropshipping store?

Sorvani is a brand-first automotive store.
We don’t list thousands of random products. We select, test, and stand behind what we sell.

Dropshipping is simply our logistics model — not our identity.

Will you stock products in the US in the future?

Yes. As Sorvani grows, we plan to expand US-based fulfillment to reduce delivery times on best-selling products.

How can I contact you?

You can reach us through our Contact page or by email. We respond during business hours and keep communication direct.

Final note (this matters)

If you need something tomorrow, Sorvani is not for you.
If you want better value, cleaner design, and carefully chosen automotive gear, you’re in the right place.